VOIP Phone Systems

Voice over Internet Protocol (VoIP) is a general term for the use of phones or phone systems over the Internet versus the old style public switched telephone network.  In addition to providing benefits that only a network could provide, the VOIP system provides users with a less expensive option for phones, phone systems and voicemail.

With this integration of the phone systems into the network, there are many benefits from both a cost and operational basis and as a result, OptfinITy has teamed up with various VOIP systems and providers.

Through these providers and solutions, OptfinITy provides a state of the art, standards-based voice communications technology which is cheaper, more flexible, and feature rich. Additionally, this same technology also gives your company virtual capacity – there is no longer any need to purchase lines of capacity. Now even small companies can have a full scale system without all the headaches or expenses of a traditional telephone system.

The benefits of the OptfinITy solution include:

• Advanced communications at an affordable cost with little or no capital outlay
• Advanced features including call parking, call conferencing, direct access, dual ring, voicemail to email, and more.
• Prevents "vendor lock-in" by utilizing standards-based technologies and hardware.
• Easily integrating into users' email systems to create a Unified Inbox containing email, faxes, and voicemail.
• Allowing multiple offices/locations to work together seamlessly as a single phone system without requiring special phone lines or tie lines.
• Easily adding/moving/modifying the system and/or phones with no wiring changes needed.
• Virtually unlimited capabilities for Interactive Voice Response (IVR) systems and Auto-attendants.