24x7x365 Support and Monitoring

At OptfinITy, we have developed a specialized platform to proactively monitor your network environment 24 hours a day, 7 days a week, 365 days a year.  Our proactive monitoring solution is managed by skilled security experts.  We constantly observe the operation of your environment and are able to respond immediately to issues or threats to your business.  We provide complete peace-of-mind to customers, working diligently through problems to a successful resolution.

Our Network Operations Center is very knowledgeable and works to develop a positive, professional relationship with every client.  Understanding the multi-unit franchise environment allows us to offer unparalleled proactive support to our customers.  Our friendly security experts will troubleshoot issues based on their extensive experience with network configurations and systems in a multitude of unique environments.

Features Include:

• In the case of an incident or service outage, our network operations center is automatically notified to begin problem solving and remediation.
   
• One vendor. One phone call. OptfinITy is responsible for the entire solution and has the resources to timely fix any element of the system.
   
• Criminals and hackers don’t sleep at night – neither do we.  All OptfinITy systems are monitored around the clock and we respond to incidents as they happen.
   

As a trusted partner in the continued wellness of your organization, OptfinITy provides you with complete peace-of-mind by knowing that your systems are protected day and night.