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Plan Comparison |
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SolutionCare
Value
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SolutionCare Managed
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SolutionCare Complete
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MANAGEMENT
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Monthly Executive Reports
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Included
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Included
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Included
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Quarterly Strategy Meetings
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Hourly
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Included
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Included
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Technology Policies
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Optional
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Included
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Included
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Vendor Management
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Hourly
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Optional
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Included
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SERVERS
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24/7 Network and Server Monitoring and Patching
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Included
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Included
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Included
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Antivirus &Backup Monitoring
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Included
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Included
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Included
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WORKSTATIONS
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Workstation Security Patches
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Included
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Included
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Included
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Antivirus Monitoring
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Included
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Included
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Included
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Smart Phone Support
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Hourly
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Included
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Included
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NETWORK
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Unlimited Printer Administration
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Optional
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Included
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Included
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Unlimited Firewall/Switch Administration
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Optional
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Included
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Included
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Internet DNS Administration
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Optional
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Optional
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Included
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SUPPORT
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8:00AM – 6:00PM Remote Support
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Hourly
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Unlimited
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Unlimited
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24 x 7 x 365 Remote Support
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Optional
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Unlimited
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Unlimited
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Onsite Support
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Hourly
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Optional
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Unlimited
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Ongoing Consulting / Research
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Hourly
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Unlimited
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Unlimited
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SECURITY / REMOTE ACCESS
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Hosted Spam Protection
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Optional
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Included
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Included
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Spyware Protection
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Optional
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Included
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Included
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Backup Restore Testing
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Optional
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Optional
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Included
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Online Backups
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Optional
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Optional
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Included
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Bandwidth Monitoring and Content Filtering
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Optional
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Optional
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Included
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Email Archiving
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Optional
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Optional
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Discounted
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Hosted Microsoft Exchange
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Optional
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Optional
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Discounted
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Online Backup Virtualization
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N/A
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Optional
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Discounted
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